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The Black Key
A private chef plating dinner in a residence kitchen
Concierge

One point of contact

Airport transfers, drivers, private chefs, reservations, wellness and full corporate-travel support — handled by a team that treats your time as the scarce resource it is.

Make an enquiry
What we hold

Airport & ground transfers

Meet and greet, executive vehicles and drivers briefed on your schedule each morning.

Private chefs & dining

A chef for a single dinner or the length of your stay, plus reservations at tables that are otherwise full.

Wellness

Massage, yoga and personal training brought to your residence around your commitments.

Experiences & travel

Gorilla permits, dhow charters, safaris and private flights, planned and held against an uncertain schedule.

Corporate & delegations

Boardroom setups, security, runners and event support for summits, negotiations and retreats.

Relocation support

Schooling introductions, medical registration and a soft landing for longer postings.

How it works

  1. 01

    Inquiry

    You tell us the city, the dates, and what the stay needs to do.

  2. 02

    Qualification

    A dedicated contact confirms the details and the possibilities.

  3. 03

    Proposal

    A written proposal — residence, services, costs — usually within a day.

  4. 04

    Confirmation

    We hold and confirm every element, and brief the team on the ground.

  5. 05

    Delivery

    The concierge is reachable throughout the stay, ahead of each day.

  6. 06

    Follow-up

    We note what worked and what didn't, so the next stay is easier.

How it works

When should I get in touch?
As early as you can. Gorilla permits and the best tables need weeks, not days. We can hold provisional bookings against an uncertain meeting schedule.
Is the concierge included with a residence?
Yes. Every residence stay includes a dedicated contact. Additional services — a chef, a second vehicle, experiences — are quoted individually.
Can you help without a residence booking?
For concierge-only requests in our markets, yes, subject to availability. Start with an enquiry.

Tell us what the stay needs to do

The more you tell us at the start, the less you have to manage later.

Begin an enquiry
Enquire

Tell us what the stay needs to do

The more you tell us at the start, the less you have to manage later.

What can we arrange?