Can I pay for the villa in cash?
Yes, in US dollars or Rwandan francs, on arrival at the villa. The concierge confirms the amount in writing beforehand and gives you a written receipt.
Which US dollar notes are accepted?
Recent, undamaged notes. If you are unsure about yours, ask the concierge before you travel.
Who receives the cash?
The concierge, on arrival at the villa, with a written receipt for the amount paid.
Can I mix cash with another way to pay?
Ask the concierge: the amount for each way to pay is confirmed in writing before you travel.
How do I know the payment details are genuine?
They come from the concierge on the official WhatsApp line, after your dates are confirmed; nothing is published on the site.
What do I receive after paying?
A written confirmation of your stay; an invoice is available on request.
Is the villa shared with other guests?
No. Each villa is booked to one group at a time, so the whole house, its garden and its pool are yours.