Can I pay in Ugandan shillings?
Not directly. Stays are quoted in US dollars, and we accept US dollars, euros, pounds sterling and Rwandan francs. Paying by card or bank transfer from an account in Ugandan shillings converts the amount for you.
Can I pay by card from Uganda?
Yes, by Visa, Mastercard or American Express. Stays are quoted in US dollars and your bank converts from Ugandan shillings; any card fee is confirmed in your quote.
Can I pay with mobile money from Uganda?
MTN MoMo or Airtel Money are accepted, with the payment going to a Rwandan account. Tell the concierge which wallet you use; the concierge confirms whether it can send to Rwanda before you pay.
Can I pay in cash when I arrive?
Yes, in US dollars or Rwandan francs, on arrival at the villa. The concierge confirms the amount in writing before you travel and gives you a written receipt; US dollar notes must be recent and undamaged.
Who sends the payment details?
Your concierge, in writing, once your dates are confirmed. Nothing is paid on this website, and no account number or wallet address is published here.
Do we pay a deposit?
No deposit is needed. Nkeng confirms the total in writing before you arrive, and payment can be made on arrival. Bank transfer, card and mobile money are accepted.